The NTC has released a report that pegs text scams and stolen handsets as the top consumer complaint for the first half of 2012. NTC’s unit handling subscriber grievances, the One Stop Public Assistance (OSPAC), said in the report that complaints grew to 6,659 versus 6,410 in the same period last year (January to June [...]
Who hasn’t heard a friend make a public complaint to the high heavens on account of a slow mobile internet connection – or rather, who hasn’t experienced this problem directly and just quietly cursed the concerned telco? Yes, whether you are on Globe or Smart/Sun, prepaid or postpaid, no matter what package you get (UNLI, [...]
Yup, the results are in, and there are no surprises – the top complaints filed with the NTC for 2011 cover more or less the same from 2010. Behold the usual suspects: SMS scams and SMS spamming, bad telco services ranging from poor signal strength to warp negative 10 mobile internet speed, and last but [...]
Troll: Hold up! Before you read on, please visit the official NTC page for subscriber complaints, which is also the same venue for where stolen or lost handsets are reported! Click this LINK to find out more! Below are the things you need to do in an event that your phone gets stolen or lost! STEP [...]
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