There’s a glitch in the matrix, and subscribers from Globe and Sun will have to contend with it.

A system problem caused Globe and Sun subscribers to encounter difficulty in sending SMS and placing calls to each other.

According to reports, the problem was isolated to an interconnection facility of Sun – Yup, apparently – this was Digitel’s F-up.

But don’t fear, network engineers from both telcos are working to fix the interconnection problem (as of this writing, the problem may have already been fixed, hopefully).

In any case, as an interim measure, Globe has re-routed voice call traffic with Sun Cellular to an alternate facility to help mitigate the problem.

Globe Statement:

“Globe Telecom advises all Globe and TM subscribers that they may encounter some difficulty making and receiving voice calls as well as sending and receiving text messages from subscribers of Sun Cellular… We ask for your patience as we work with Sun Cellular to expedite full service restoration.”

Troll: We have 31.73M Globe subs and 15.9M Sun subs who are or were cut off from each other. Will Digitel/Sun please get its act together. There is a reason why telcos are considered as a public utility and it is because the services they provide are crucial to the Filipino people.  This is not cool.