Hi po ask ko lng po, how much mag paBlock ng phone?
Samsung galaxy tab p1000 and samsung galaxy fit po.
Parehas po kc nakuha nung FAKE BUYER. :(

…

Hi Tricka,

Good Day!

1. Blocking of a phone is FREE. Just follow the instructions in this article.

2. Did you give the handsets away with their boxes? if you did, then we may have a problem – to have a phone blocked, you need its “IMEI number” which can be taken from the phone or the box of the phone. If we don’t have the IMEI number, the NTC cannot order Globe, Smart and Sun to block your lost phones.

2. Did the fake buyer get your Samsung’s via eBay or Sulit? If YES, contact the site, they may be able to help you.

3. Did you ship the phones to an address? If YES, then ask help from the police.

Good Luck!
The Troll

hello! can you please send me the pdf to block my stolen phone. Cant make it to NTC, taga cavite pa kasi ako. Thanks!
…
hello Sheng,

Ill try to send over the NTC PDF by Saturday (Im away from my laptop and Im a bit unsure where the file is.

Also, Ill check with my friends about disabling your stolen iPhone; just make sure you have the original box so we can get the IMEI of the device.

Good luck!
Le Troll

hi!my phone was stolen at work last tues, can you please send me the NTC pdf? thanks so much!

…

Hello Jomai,

Apologies for the late reply!

I’ll send over a form (have a small problem though – I cant find the NTC form for Metro Manila, but I’m dead sure that what I’ll send over is pretty much the same as the form being used here).

For more help, try calling up our friends in OSPAC (this is the NTC team tasked with helping subscribers with lost and stolen phones):

(02) 926-7722
or
(02) 436-7722

Good luck!
The Troll

hi,

my phone was stolen on monday and i really want it blocked. i have the IMEI number but i never registered it. Even if i register the phone now, the thief may have already thrown away my sim and is using a different one. Do you think this will still work even if the phone had a different sim plugged in?

REG (your number) (the IMEI code) (your PIN code)
BLOCK (your mobile number) (your pin code)

…

Hi Ian,

Sorry for the late reply. Bad weather = bad internet connection. :-/

Anyway, I don’t think it will work. You need the active SIM of the phone + the IMEI to block it (and you are right, the thief would have already ditched your SIM and he/she is already using another number with your stolen handset).

I’m really sorry for your loss. If you have the IMEI of your phone, you can do the manual route and go to the NTC to have it blocked.

Good Luck!
The Troll

we also have NTC office here in Cavite.. pede bang dun na lang ako pumunta instead sa QC? masyado kasi malayo. thanks!

…

Hello Mayet,

Hey, i didn’t know that the NTC had a satellite office in Cavite; In any case, they might not be able to help you – best if you coordinate with the main office (though I might be wrong here. You can confirm things by calling the phone theft hotline of the NTC @ (02) 926-7722 or (02) 436-7722).

Good luck!
Ze Troll

Hi. Tnx for your post. I’ve been searching around for an easier way to have the phone blocked, been at a lost looking for NTC’s website. You are a big help to all. But, just too verify, we would not need a police report if we have proof of ownership of the phone like the box (with IMEI sticker) and receipt? I had not registered the phone before to the 682, so I guess I have to go the long way to the NTC office. Again, thank you.
…

Hello Chris,

Good day!

Yup. No need for a police report. Box+IMEI sticker+reciept should do. And yes, 682 wont work after the theft. :-/

Anyway , I’ll send over the PDF by tomorrow. Try calling up the OSPAC number of the NTC – maybe you can just fax or courier the documents instead of visiting their office to save on time and money.

Lastly, please go through with the process of deactivating your phone – some of the email i get from phone theft victims mention that they would rather just forget about disabling their stolen phones because of plain laziness. Here’s some motivation – the thief will most likely sell your handset, and when you get it deactivated – the buyer will go back to the thief, hastle him/her, and demand a refund. You can consider this your payback! ;-)

Good luck!
ze Troll

good evening. my phone just got stolen a few hours ago. unfortunately, i didn’t register it before but i still have the box and receipt. im planning to report it to NTC by next week. can you please send me the PDF form? many thanks….

…

Hello Des,

Good Day!

No prob! I’ll send it over later.

Good luck
ze Troll

hi. my 4s got stolen last april 29th. under globe plan 1799. i reported it to globe and made necessary arrangements to put my account on hold for 3 months and globe actually got my phone’s imei and said they’re gonna take lead blocking the phone blah blah blah.

problem is when i was browsing my mail, i found out that the man that was able to purchase my iphone was using my twitter account! hell with the man, but is there anyway i can get my phone back from him? coz technically he bought the phone from someone and it’s my bad that i did not report it to the police when my phone was stolen. are there any legal actions that i can take to get my phone back? can ntc help on this?

any help would be much appreciated. thanks much :)

…

Hello Jino,

Good Day!

First things first – if Globe really blocked your phone (through the NTC), then your handset would be completely dead by now. Any SIM card from any local telco will not work on it. So it’s a bit unlikely your 4S is still being used by anyone (unless Globe messed things up and really didn’t get your handset blocked).

Now, in case your 4S is still alive out there, and if you really want to get your phone back, it will take a lot of work:

1. Try to contact the guy who is using your Twitter account, who we assume is the original thief or the buyer of your stolen phone.

2. Tell this idiot, in a nice way, that you are willing to “pay” to get your phone back. If he does not respond, then at least you tried. If he bites…

3. Set up a meeting with him. Then contact the police and tell them your story (basically, how you set up this entrapment mission). Be sure to bring your supporting documents (i.e. a print out of your Twitter conversation with the thief, proof of ownership of the 4S, etc. – might be good if you had the IMEI with you as well)

4. Spring the trap. Note though, if the cops don’t agree to help, best if you just forget about your phone. We might be dealing with a dangerous dude, so just let karma sort things out.

Finally, if all does not go well, change your password on Twitter so that this guy who bought your phone on the black market can no longer use your account (though the Troll cant figure out why on Earth this guy would use your account when its so easy to make one).

As for the NTC side, best if you can call its Phone Theft Assistance hotline at:

(02) 926-7722
or
(02) 436-7722)

Good Luck!
The Troll

hi trolley ! my samsung galaxy pocket had been stolen this day and i want to ask if someone could ever trace my phone’s location and recover it like the NTC somehow … i tried calling my phone for sometime and suddenly, it went down so im very sure that it had been stolen. could i ever get it back ? also, um, could you please send me a copy of the PDF file or form ? it would mean a lot . thanks !
…

Hello John,

Good Day!

This would be the first time the Troll has been referred to as “Trolley” O_o
(In any case – it finds it a bit endearing…)

Sorry, tracking your phone and catching the thief would be next to impossible (Also, it is most likely that by the end of this day, your phone would already be sold to someone else).

Best you can do is have your phone killed by following the instructions in this article (will send the form later)

Good Luck!
The Troll(ey)

Thank you The Troll, well to be honest I almost hit a guy, there were about 4 of em, but when one guy threatened to stab me, I gave up. Thank you for taking the time to reply. Those are the words that I needed to hear. Have a good day! :)

yeah.. my smartphone was stolen last saturday, and i have been reading your article..

but then it hit me — if i were to block my phone (which i assume the thief is using right now, or he probably sold it) and the phone is unusable now, i’m pretty sure it will trigger him the urge to steal another phone..

so my question is: is my theory right? :S

thanks!
…

Hello Heck,

Good Day! Hmmm.

We have two goals:

a. You want to get even with the thief and with people who buy stolen phones. There is a 99% chance that what was taken from you will be sold – and a dead phone creates a lot of problems for both the buyer and the seller.

b. You are right – the thief will most likely just steal another phone once you disable the one he/she has stolen, but the more instances that the thief gets frustrated, the more chances that he/she will stop.

Hope this helps! :-)

-The Troll

id like to block my stolen phone can u please send me the form. do i need to go to a NTC office or an online report will do i still have the IMEI but before i lost it i wasnt able to register to ntc please help
…
Hello Jdoo, Good Day!

Apologies for the late reply :-) I’ll send the form over later – I’m just on the road at the moment. I’m not sure if you can file a handset blocking request with the NTC online, though the Troll has a feeling that you can facilitate the request via fax. Best to call up the phone theft assistance unit of the NTC (called OSPAC – their numbers are: (02) 926-7722 / 436-7722 or email them at ospac@ntc.gov.ph)

Good Luck!
The Troll

Hi Troll,

I find your article very helpful. I was also a victim last July 7 but I did not report my stolen phone to NTC for blocking. However, one of my friends who I am not acquainted with online called my stolen sim and someone was still actually using it to my surprise. I had tried calling that number previously to no avail. Due to this I am now taking action to block my phone via NTC. Hope you can send the updated form to me. Thank you!

…

Hello Ces! Good Day!

1. Will send over the form later – I’m away from my laptop at the moment. Please note though that blocking your phone only kills the handset and your SIM can still be used by the thief (or the guy who bought your stolen phone, who is to cheap to buy his own SIM). Unfortunately, the Troll isn’t sure if the telcos offer a SIM block service for prepaid – most likely they don’t since it will be very hard for them to verify that you are indeed the owner of the stolen SIM. The most that you can do is announce on FB/Twitter that you have a new number and that your friends and family should ignore any messages or calls from your old number.

2. I checked out your travel blog – very nice! I like that you offer a detailed walk through of the destinations you’ve visited. If you ever wind up in Batanes, please send me a note. I’d be really interested to read you post on the place! :-)

Good Luck!
The Troll

My samsung galaxy note got stolen last friday. i am using a postpaid sim and was able to block my postpaid account for a few days until i have a new phone. now i am using my new phone and have unblocked my postpaid. my question is…
If i follow the steps to block the handset will it not affect my postpaid line since i am using it again… because the steps mentioned that i also have to input my number din kasi.

(not sure if this concern is already raised and answered but hope you can still reply)

Thanks in advance!
…

Hello Rogue22, Good Day!

Ok – just to be clear. Your on postpaid -> you had your number disabled because your phone got stolen -> then you requested for another SIM that will carry your old number -> now you want to have your stolen Samsung Galaxy Note blocked -> Its not a problem :-)

A blocked phone simply means that any Globe, Sun or Smart SIM card wont work on it. It wont have an effect on your current number, so please – go ahead, have your phone blocked so that you can get even with the person who bought it from the thief.

Good Luck!
The Troll

Hi Mr. Troll. Itatanong ko lang po sana kasi yung bf ko nawala yung phone nya sa computer shop. Sabi ko ipa-block nya sa NTC. pag napa-blocked na ba yung phone sa NTC may possibility pa na ma-unblock yun ng mga cellphone technician? and If ever pumunta yung nakabili/nakakuha ng phone sa NTC para ipa-unblock yung phone, pwede pa kaya maibalik sa may-ari yung phone pag napatunayang hindi ka nila yung pinapa-unblock nila? saka gaano po katagal bago ma-unblock yung phone? thanks po.. ^_^
…
Hi Rissa,

Good Day! Apologies, I can read and speak Tagalog, but I cant write using it (it just sounds funny when i do). Anyway:

1. Yes, a phone that was blocked by the NTC can be unblocked by a technician – luckily, only a few know how. I wont discuss this too much here because I might give ideas to people.
2. The thief wont go to the NTC to have a phone unblocked because they have records of stolen phones – the thief will just get caught ;-)
3. The Troll is not sure, but the NTC may have phones unblocked – you probably just need to give proof that the handset is indeed yours.

Ok thats it! Good luck!
The Troll

Good Day! I just want to ask what should i do to block my phone. My sister gave me a phone a month ago and it was snatched last Thursday. The problem is while reading the requirements on your site i noticed that I lack some requirements. I only have the box of the phone with the manual on it plus the IMEI # and the number of my sim card. I don’t have the the purchase receipts. what should i do? Since it was a gift does it qualify me as the owner? please help me on this one. -Rey
…

Hello Rey

Good Day!

1. Box with IMEI# should do (just explain the circumstance of your situation when you contact the NTC – tell them the phone was a gift, hence no receipt). I’ll email the lost phone affidavit to you later.

2. Accomplish all the requirements, scan, and send to ospac@ntc.gov.ph and ntcncr@yahoo.com, after which – call up the NTC phone theft hotline to follow up with your blocking request: 926-7722 / 436-7722

Good Luck!
Philbert

“3. If you are on prepaid, blocking your number is a bit hard -its next to impossible. Best you can do is inform everyone you know that you have a new number and that they should not entertain any SMS/calls from your old one. text EVERYONE, announce this on Facebook and Twitter – informing your friends and family is the best way for you to protect them.”

hi, I called up globe. they can block prepaid number as long as you can prove it’s yours and they can give you the same number, thanks :)
…

Hello Gelo, good day! The Troll stands corrected! Will correct the reply above. Thanks for the tip! :-)

hi, just lost my HTC One X and had it blocked by the NTC,,, my problem is, it’s only the network that can be blocked but not the mobile unit.. so, it’s still possible that the handset can still be used for games, video and photo capturing and my apps there can still be opened and used…coz my cp works even without sim in it (for other things except call & text of course)… isn’t there any way to locate or track the mobile unit even if the sim is postpaid… some says that it is possible to blocked even the handset in phones like iphone, making it completely unusable… is there any truth to that, if yes, can it be done with my handset? One more query, if the network is blocked by the ntc, is it possible for the user to use wifi and connect to fb, coz i havn’t log out from fb on my cp. Thanks!
…

Hello Tin, good day! Apologies for the late reply. :-D

1. Yes, blocking only prevents the phone from being used in any of the local networks (Globe, Sun, Smart, etc.). If your phone can function without a SIM, then the thief will still be able to use it (but then consider this – a cellphone that cant call or text is really useless, the most that the thief can do is use your handset to surf the web via WIFI or play games).

2. Nope – most mobile phones cannot be tracked or shut down. As with apple devices, there is a possibility – but again, if you want to be able to shut down an iPhone, then there are some steps that have to be done BEFORE the unit gets stolen. Think of it this way – you need to buy an anti theft system for you car before it gets jacked, not after.

3. I hope it isn’t too late: please change all your passwords in all your social network accounts and email addresses. This will prevent the thief from accessing your FB/Twitter/email.

Ok, hope this helps,
Le Troll!

my cp was stolen too… good thing samsung has a mobile tracker thus i was able to get the numbers of the simcards used in my phone… despite numerous pleading… he refused to return the phone… is there a way to report the sim card number of the thief for it to be blocked? am sure the num is important to him since it is a 0907 num… and accordingly those are old tnt numbers…
…

Hello Shane,

Good Day!

This Samsung feature is very awesome – getting the numbers of SIM cards used on your stolen phone is very neat. You can report to Smart that one of their TnT subscribers has stolen and is using your phone – problem is, Smart wont believe you and it wont certainly disable the number. You just dont have any proof. The best you can do is report the theft to the police and tell them you have the number of the thief, or if you want a less confrontational approach, you can just have the phone disabled by the NTC.

Or, if your feeling a bit evil, try going on some very dubious online forums and pretend to be someone of dubious morals and then give out the number of the thief. This should give the guy a very interesting set of problems to deal with ;-)

Good luck!
The Troll

Hello, my nokia lumia 610 was got stolen around 3.30am last october 29 early morning. ask ko lng if pwede pa marecover by tracking it para matrace ko kung sino kumuha kasi nwala ito sa bus at ako nalang sakay ng bus na un, if hindi naman matrack ung phone ipapablock ko nalang,
…

Hello Julian,

Bad news – most likely you will never see your phone ever again – tracking it is next to impossible unless you’ve pre-installed tracking apps prior to the loss. There might be a Lumia fail safe feature for things like this, but the troll isn’t aware of it. Best bet is just to have it blocked.

Good luck!
Fred

helo po… nadukot po ung samsung galaxy mini ko po.. wede po ba pakisend po sakin ung form ipapablock ko po ung cp ko para di nila magamit… thank you

Good evening, nadukot po kanina yung ICS Xperia sola ko sa bus along EDSA paglagpas lng ng EDSA-Quezon Ave flyover. matutulungan nyo po kaya ako na malocate ang phone ko. please help me. nag install na din ako ng PLAN B app, pero wala png email na dumarating.
…
Hi Alvin,

Good Day!

The Troll hates to be the bringer of bad news here – but there really is a very very slim chance that you will ever find your phone. Best you can do is have it disabled. The number of the NTC’s lost phone assistance team is in the article above (OSPAC) – kindly call them up and see how you can get your phone killed. :-/

Also, the Troll is not familiar with Plan B – if no email arrives, expect that the thief has already disabled this app or he may have done a factory reset which wipes out everything on your phone.

Good Luck!
Le Troll

Hello sir!

Kinda relieving to see your site. My Nokia Lumia 800 was stolen like a few hours ago. It’s under postpaid plan by Globe and the hardest part is that I just got it 3 months ago. I immediately had my sim blocked by callling Globe’s customer service and also they told me that they can even block my phone if only I have the IMEI. So then I called someone back in my house to dictate to me the number then went ahead to Globe’s office. I was puzzled then because now, Globe people said that they can only block the sim but not the phone and even left their office angry because of false information the guy I talked to over the phone. I was not satisfied to the person I’ve talked to so I, again, called customer service using my reference number and gave them my IMEI then said they processed it and just waiting a few minutes then “viola” he said my phone is blocked!

Now my question is, should I still have to go to NTC or should I trust Globe Customer Serv Rep that having my phone blocked has already been taken cared of? Any thoughts?
…

Hello Noi,

Good Day! Hmmm – this is strange. This may have happened:

1. Globe’s hotline has the capability of blocking a phone, which is why they asked for the IMEI when you called.
2. Globe stores cant have phones blocked. They don’t have access to the system in Globe the same way the hotline does.
3. Which is why when you called up the hotline again, they promptly accommodated your request.

But just to be safe, call up Globe again. Ask about “how” they blocked your phone – the Troll has a hunch – they may have blocked you phone over the Globe network, but if a Smart or Sun SIM card is used, then the Phone may function perfectly. In any case, just to be doubly sure, and to really get even with the thief or with people who knowingly buy stolen phones, just have the NTC block your handset (I’ll send the NTC blocking form to your email address later).

Also, as the Troll was taking its morning shit – it read a Globe ad: apparently, Globe now offers “insurance” for situations such as yours. Try to inquire about this as well when you call.

Goof luck!
The Troll

Good day po! My iphone 4s was stolen this morning. Pwede ko po ba ipa block yun thru imei dito sa site nyo? I can give u the ime. Pls help.. thank u and more power!

…

Hello Aileen,

Good Day! Apologies, the Troll really cant do the blocking procedure for you, its an NTC rule. In any case, ill be sending over the form; kindly go through the steps outlined here so you can have your iPhone disabled and you can get even with the thief.

Good Luck!
le Troll

…

Good day po, panu po ba ang steps? Wala po kasing sumasagot sa ntc tel no. Thank u po.

…

Aileen, the steps are outlined in the article you just read; its just above the comments section. As for the number – try calling up 921-3251 or 926-7722.

My phone has been stolen yesterday at Calamba terminal in Calamba,laguna.. B***s**t talag.. I was going to work na that time,yhen un na.. Sobrang bilis ng pangyayari.. I was listenin’ lang on my sony live with walkman,tapos nwala bigla ung audio.. tapos pag kapa ko sa bag ko.. my phone has gone.. I’m planning to block my phone.. Paano po ba??.. And if ever ba na ma blocked n ung phone,magagamit pa ba nun kumuha ng phone ko??.. specially dis day,parang wala ng imposible.. ung mga cellphone repair shop na nag o-openline.. Am i right?? Help me troll,di ko alam gagawin ko.. Thanks!
…

Hello Wilfred,

Good Day!

Truth be told, the same thing happened to my brother – he was listening to his iPOD when it suddenly died while he was trying to get on a bus – good thing he quickly grabbed his pocket and caught the hand of the “mandurukot”. He then started arguing with the man and at some point, the bus conductor went down on the road and they ganged up on the piece of shit. At one point, someone threw a water bottle on the head of the bastard who in turn ran away. If i were to make a guess, you lost your phone while you were going up/down the bus/jeep – this is usually the best time for a thief to strike, when your body is going through quick movement and your mind is focused at doing a task as safely as possible.

In any case:

1. Follow the instructions on the article above!
2. When your phone is blocked, any SIM card from Globe/Sun/Smart will not work on it. Only a very few phone hackers can undo the lock.

Good Luck!
The Troll

Good evening!

My phone was lost this morning. And true enough, I was going up on a bus that time ng may biglang sumiksik saken na grupo ng mga lalake, and voila! Wala na ang handset ko. Kakabili ko lang last Dec nun sa Sony and they told me na mattrack lang nila yun kung naka-ON ang wireless data (and sad to say, deactivated sya). I want it blocked ASAP.

Thank you so much!
…

Hello Mar,

Good Day! – YES, what happened to you seems to be the most common way for a group of thieves to steal phones: as you leave the bus, they block your way, then someone behind you proceeds to pick you pocket or bag. Everyone who is reading this take note: when alighting form the bus, make sure your wallet and phone is in an area that cannot be easily reached by hand (i.e. deep inside your bag, under stuff like books and toiletries).

PLEASE have your phone blocked so we can get even!

Good luck!
The Troll

Good Evening. . .

Yung nangyari kay Mar parang ganun din nangyari sa akin kgabi…paakyat ako sa bus then groupo din ng mga lalaki ang umipit sa akin… pag opo ko wala na yung cp ko. . . i have my imei no. sa box ko then may resibo din ako, kailangan pa ba notarized yun?tnx

may tanong pala ako,kung nblock na ng NTC, possible pa ba na maopen nila yun? looking forward po sa reply..maraming salamat.
…

Hello Gabriel,

Good Day! Yup, its fast becoming a modus-operandi of thieves: the “Siksik Dukot” commonly done in the bus. Anyway – click the link in the article to get the NTC form then have it notarized. As for your other question, yes – an NTC blocked phone can be unblocked, but only by experienced phone hackers. The Troll can give more details on this, but its better that it doesn’t. ;-)

Good Luck!
Brian

Hi there

My phone just got stolen last night and after reading your article, i really want to block my phone through NTC.

So let me get this right, we do not have to go all the way to NTC, we can just email them our scanned requirements?
Thank you so much.

Good day and thank you for the article.

Hi again,

sorry for having two comments in a row, but well just making sure, all I need to submit to NTC is a 1) notarized affidavit, 2) two ids, and well i no longer have my official receipt but i have the original box of my iphone 4 with the barcode sticker containing the part no, serial no, and IMEI of my iphone. So how do i submit the last requirement, do i just send the NTC a scan of the phone’s barcode sticker found in the box? thank you very much!
…

Hello Jules,

Good Day! Yes, according to one of the Trolls readers, no need to go to the NTC, just scan the requirements and send over by email – best if you can call the NTC up to get more info on this.

As for the requirements, please check the article – its all listed there ;-) and yes – a scan of the side of the box where the bar code sticker is will probably do – but as mentioned, best if you confirm it with the NTC when you call.

Good Luck!
Willie

Hi Troll,

Gud day! I lost my iPhone last week and I am on the process of blocking it with the NTC. I have installed find my iPhone on the device and I already blocked it, I’m thinking to disable the code for find my iphone and let him used it, but blocked the phone thru NTC. So in that way he could only use the phone for surfing and in the process I could locate my phone thru that app. Here’s a couple of questions:

1. Do you think it is a good idea?
2. and If I decide to block the phone by NTC is there a way I could I could unblocked it once I recovered it?

Thanks. Nice site. You gave a glaring hope for lost souls with lost phone like me. :) God Bless…
…

Hello Ahhyann,

Good Day too!

OK – just to be clear:

1. You used an application to disable your stolen iPhone.
2. You want to use this same app to cancel the disabled status of your phone so the thief can still use it for mobile internet, thus allowing you to track your handset.
3. Then you want to have the NTC block your phone.

Ahhyann – this is a bad idea, you might get hurt looking for the thief. Also, ALL phone tracking systems/apps have a radius of around a hundred meters – meaning you will only get to know where your phone is in a general area – you wont know precisely where it is (i.e. which house or which person has it). Better to have your phone blocked by the NTC instead. ;-)

Good Luck!
Vincent

Hello Troll,

I dropped my blackberry pearl phone yesterday sa may atm machines and it was only a matter of minute when i discovered that i lost it so i went back to the area right away and its gone…and i was still hoping that when i call my phone someone will answer and have the heart to return it but sadly…it rang thrice then its dead…i guess when you drop something these days you wont expect someone to call you that you drop something especially if its a phone or wallet…but if its a hanky people might call you “hey u drop dropped your hanky….what a shame….ilan nalang kaya honest ngayon…

Anyway, do you think I can still have it blocked after 3 months prior date of loss kasi wala sakin yung proof of ownership i can get it from home after 3 months pa when i go on break. pwedeko pa ba mapa block yun?

Thanks alot….your post is an enlightenment.
…

Hello Armi!

Good Day! Yes – the phone can be blocked even after three or more months after the theft. Thank you for the kind words! :-)

Good Luck!
Ringo

I lost my Samsung Galaxy Kanina while on the BUS and parehong pareho sa mga article written down this January 2013. Pare pareho ang STYLE, at MODUS! Sumakay ako ng Bus sa my Cubao South Bound and 5:30 pm na so punoan kaya nasa may harap lang ako tapos biglang 3-4 guys bigla akong siniksik at inipit bigla and sabi ko pa sa kanila “lumabas na ang lalabas” yun pala dinukot na phone ko nung isa. Pag kalabas nung 3 doon ko na naramdaman wala na ang cellphone ko so umopo ako at nging hysterical sa kakahanap, yun pala nung tumayo yung lalaki sa tabi ko siya na pala yung nangdukot hindi yung nauna kasi yung babae na nasa dulo ng seat sabi niya “nadukotan ka ba?” at tinuro yung lalaki na kakababa palang. Hindi naka Kibo sa takot si Ate. Kaya pala habang sinisik sik ako nung 3 lalake etong si Kuya bglang tumayo sa at parang may tinitignan sa labas, yun pala snacher na! Sana mag bilang babala ito sa inyong lahat at magingat sa MODUS na ito. Hindi ko na makukuha cellphone ko dahil binili pa yun sa China, Di ko ncheck ang IMEI. At sa dismaya ko hindi naka ACTIVATE nun ang mga APPLICATION ko with TRACKER kasi nakalimutan kung Iregister, Kaya sa inyong lahat na my SMARTPHONES magdownload ng Mobile Tracker Apps.

Salamat!
…

Hello everyone, please follow the advice of Arthur! -Le Troll

Hi Troll,

Can I have a copy of the required forms? My Note 2 was stolen in an FX last night.
Had I visited your site earlier, I would have installed a tracking device on my phone. I was still trying to look for ways or apps that I can use to track my phone. But since I haven’t seen anything useful, I now want to have it blocked by NTC.
Thanks and appreciate your help!
…

Hello Marvin,

Good Day! There is a link in my post that you can click to download the NTC lost phone form ;-)

And yes – when you get your next phone, please download a security app (if you can, please get the premium ones – it will only cost you a few dollars)

Good luck!
Larry

Goodafternoon, I lost my phone but what I really care about is recovering my contacts, Is there a way that I can recover all my contacts even if the sim card is totally gone? Please help me, I really need all those information. Thanks in advance.
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Hello Joseph,

Good Day!

Bad news bro. Most likely your contacts are gone forever: if you saved your address book in your SIM, then whoever found your phone most likely ditched your SIM already – if its in your phone – then whoever has your phone already did a factory reset or completely erased your contacts list. If you are getting a new phone, get Android and sync your contacts to gmail so that next time you need to retrieve your numbers, its will be as easy as doing a sync-back to the phone. ;-)

-Anthony

hi, i have a question regarding deactivated cellphone … do u know if a cellphone deactivated in philippines could ever use in other country ?!!
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Hello Mostafa,

Good Day! A deactivated mobile phone in the Philippines will most likely work in another country.

-Rolando

Hi My iphone was stolen.Can u send me the form that I will submit to NTC to block the phone? There was an error in the Link above. Please Help
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Hi my iphone was stolen. can you send me the form that I will submit to NTC to block the IMEI and also the requirements and can I just email the NTC instead of visiting? Please help
…

Hello CF, Good Day! The link to get the form works fine, the Troll just tested it. The requirements are listed in the post above. It also says above that yes, you can email the requirements instead of visiting the NTC; try calling them up to get more info: 926-7722, 436-7722 or 0919-299-9999 (its a bit hard to get through but please keep trying – as with other government agencies, its a bit hard to reach anyone by phone. And please call during office hours). Good luck! Jerry

I recently lost my Samsung Note through a notorious modus operandi. Aside from filing the usual NTC request for IMEI blocking, I called up the Samsung Philippines Call Center and gave them my IMEI and S/N numbers and they sent an email alert to their service centers not to serve or confiscate any phone bearing the said digits. This was advised to me by a good neighbor who used to work for Samsung as a Technician. Apparently, to confirm what The Troll said here, there aren’t too many geeks who can change an IMEI around, thus disabling the “fencer’s” chance of using your hard earned phone. Good luck na lang sa mga bibili ng nakaw hehehe.

As they said, “Don’t get back, get even!”
…

Hello Chris!

This is precisely the attitude that everyone should have: “Don’t get back, get even!”. Also, thank you so much for giving us here a new weapon to use against thieves: when a phone is stolen, call up the local call center of the manufacturer (the Troll is sure that apart from Samsung, Apple and Nokia also have local tech support) – and inform them of the IMEI and serial number of the stolen handset so that the thief cannot have the phone fixed through legal means!

Thank you Chris and have a nice day!
Larry

pano nmn mo kung nasa ibang bansa ka pano po maiapa block ang isang phone
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Hello Albert, good day! If you lost your phone in another land, there is a very good chance that you can report it to the respective telco regulator of your host country – kinda like their version of the NTC, although please check first as not all governments have a phone blocking process in place. Good luck! -Vincent

hi, your site is very helpful, but my prob is that ospac/ntc hotlines are always busy , about 3-4 hours n po aq ngtatry and pag ngring na wla sumasagot and mgcontinue sa i think fax or something na sound.. anu tym lng po ba ang working hours nila so that mtyempuhan q , coz I badly wanted to have my stolen gnote blocked..looking forward sa reply mo po.. thanks and godbless.
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Hello Saxia,

Good Day!

Yup – this has been a recurring comment from people who try to contact OSPAC: its really hard to get through. Truth be told, this is something that really really really annoys the Troll – how hard can it be for the NTC to buy a few call center seats so that it can attend to callers like you on a problem that is very prevalent in the Philippines: phone theft. Oh well. In any case, working hours for a local government agency would be 10-12noon and 2-4PM, Monday to Friday. You can also try their cell number at: 0919-299-9999 or you can try shooting an email to: ospac@ntc.gov.ph or ntcncr@yahoo.com

Good luck!
Gary

sir, working pa rin ba ung Txt 682? balak ko sana gamitin, working pa kaya un kahit wala na sakin ang phone ko? thanks
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Hello Jin,

Good Day!

Unfortunately, Text 682 must be done before your phone gets stolen, it wont work after you lose your phone. Apologies for the bad news – best you can do is file something with the NTC and have your phone blocked. Hope this helps!

-Anthony

Hi Troll!

Is there a way to verify if the phone you reported to NTC has been blocked. I mean when you do a follow-up to them its easy for them to say that your request has been completed, but how can we verify it really happens. Is there anything outside NTC domain that ordinary people can check this?

Thanks in advance and great job here helping unfortunate mobile phone users.
…

Hello Leo, The Troll has struggled with that very same question: “Are we sure that the NTC actually did its job?” – Well, we wont, since the only person who will know is either the thief or the one who bought the phone from the thief. The Troll also considered filling a “fake” blocking request with the NTC to verify things – but then the NTC lost phone affidavit is notarized so technically, if the Troll did this, it would be breaking the law.

Best thing we can do is trust the NTC. :-)

Thanks for the kind parting words, and have a nice day! -Joseph

Hello

My Galaxy S Duos Phone was snatched last night, and I want to have it blocked… I don’t feel comfortable since i lost my phone. Please help me thanks!

Daisy
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Hello Daisy, instructions on how to have your phone blocked are in the post above. O_o -Brandon

is it possible that i can register the stolen phone’s IMEI thru another handset? eg: my lost phone is an LG but i want to register its IMEI using a Nokia phone?
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Hi Gerard, Sorry, you can only register your IMEI via SMS before the handset get stolen; you cant register it using another phone after the loss. :-/ -Ted

Hi! My S3 got stolen last March 27, 2013 in Cubao. The phone was actually a gift to me from my aunt from the U.S . It is a Galaxy S3 that is unlocked from any carrier. I still got the box and the receipt. My question is: would NTC be able to block it even though it was from the U.S? I am planning to block it so the would be buyer would not be able to use it as he expected. Thanks in advance!
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Hello Julius, good day! Yup, the NTC should be able to block your phone – once done, any SIM card from Globe, Smart and Sun wont work on it. Julius, its really hard to contact the NTC to file a request – please be patient and please follow through – make this your motivation: your phone is probably already owned by a person who bought it knowing that it was stolen, and imagine his/her surprise when one day, the phone just suddenly stops working. this would be your best way to get even! Good luck! -Mack

hi! can the NTC track a stolen cellphone unit using the IMEI number.?
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Duuude. Please read the post. O_o

hello po, myalaxy s3 got snatched in the bus a while ago at 8:30pm. i called globe and had my postpaid plan be disconnected and had my phone blocked. my concern is that, once blocked is there a way to open my phone even if it is blocked? i have confidential files there, i just wanna make sure they will not open it. Please help. I’m still on the stage of trauma. sana wag lang po nila kalkalin ung mga files, pictures and videos.
…

Hello Sheng,

Good Day! First of all – the Troll is glad that you are safe and sound. You mention that your phone go stolen in the bus, well – its really a new modus operandi of snatchers – they gang up on you while one picks your bag/pocket. Anyway, if a phone is blocked, any local SIM card that is inserted to it wont work – so the thief will most likely not have access to your personal files. The problem is that it takes a while for Globe to notify the NTC and for the NTC to inform Smart and Sun to block your IMEI. So please – in the interest of safety, inform everyone you know through FB and Twitter, that you are no longer in control of your SIM. If you have compromising files – best to inform/warn people who may be directly affected if such are made public.

Good luck and stay safe!
Patrick

Hi everyone… i also lost my galaxy note 2 last week. A guy might have seen me using my phone so he followed me inside the bus. He sat beside me then after a while he told me that there’s something that smells bad in my shoulder. It was fault because I listened to him. I looked at my shoulder and there’s his spit. He even tried to help me… told me there’s also something in my hair. I was not alert that time. Then the guy got off the bus. When I looked for my cp inside my bag, that’s when I realized what had happened. Take note, mukhang disente yung guy. Nakabarong pa nga eh. Nakakalungkot lang isipin na may mga taong walang konsensiya… salot sa lipunan. I learned my lesson.

Avccording to globe, blocked na daw yung phone at di rin pwede gamitin kahit smart or sun or any other network. No need na rin daw for me to go to NTC. Wish ko lang totoo to para di magamit pa ang cp ko. ok fine gamitin niya sa laro at wi-fi pero cp naman yun, walang kwenta kung di rin magamit sa call at txt. Additional info… Erjohn & Almark yung bus, bound to Cavite. Bumaba yung guy malapit sa Glorietta.

Hi troll,

Pwede po bang pasend ng copy ng affidavit?I click the link na nakalagay sa site na to for that kaya lang account suspended daw. Anyway, nawala kasi yung phone ng kapatid ko and gusto kong ipa-block. Nasa office yung box nung phone(I hope nandun yung imei, hindi ko kasi naisave e ). Questions po, is it possible na malaman yung last cell phone number na ginamit using that phone?or pwede po ba na ma-locate yun? Thanks po sa help!
…

Hi Nathan – please check again – the NTC download site for the stolen handset form is fine. Try using Internet Explorer (Chrome, Firefox might not be compatible with the site). For your next questions – No – its not possible to know what numbers were used on your phone after it got stolen, nor is it possible to locate it anymore. Good luck! Ryan

Hi troll, can i still retrieve my number even if it is still a prepaid sun cellular sim??
i really need and love that number, what should i do?
If sun cellular can retrieve it then i would be so much happy!!
…

Hello John,

This is possible with Globe and Smart – it should also be possible with Sun – just call up the hot line or visit a major Sun store in the mall to inquire.Take note though: you may need to provide some proof that the number is yours, like the original SIM card case.

Good luck!
Mitchel

hi Troll,
My phone has been snatched earlier….,may pin code po yun pag ina.unlock at nka.phone lock din.,may possibility pa bang magagamit nila yun? and can i ask a copy of the form para mapa.block ko yung phone ko? di ko kc ma.open yung ntc site.,.nag.eerror lge..,
One thing more.,pa’no ko po ire.retrieve yung # ko? im a smart user.,ano po kaya mga requirements.,
Thanks po and Godbless
…

Greetings Jin Jin! Ok – one by one: The Troll is not sure if a phone with a PIN lock can be cracked by a phone hacker in Greenhills – most likely yes. Secondly – yes – the entire NTC site is down, hence the link in the post above wont connect. Im on the road at the moment, ill send over the form later – when i get to my computer. As for your number – just go to your telcos store or call its hotline – check on the process for getting a new SIM card with your old number (the Troll is just not sure as to what the requirements are – probably an affidavit of loss and maybe the SIM card case). Good luck! -Vincent

sir good day may problema po ako, yung isang phone ko po na nabili months ago sa mall block listed na ngayon kay globe, maari po kayang nakaw ito? Wala po ba paraan para maunblock sayang po ang pera ko na naipambili dito eh =(
…

Marvin – you bought a stolen phone that the original owner had requested the NTC to block. It wont work on Globe, Sun or Smart. Please don’t buy again from dubious sellers, the Troll suggests that you go back to where you purchased the phone and ask for a refund, but it is very likely that you wont get one. -Thomas

Hi my phone is stolen and got lost somewhere while am travelling in the province. I have the copy of the IMEI but my problem is I dont have with me receipt, box or anything to prove that this is mine. I dont usually keep them. I am a frequent traveler so basically, I dont keep things which I always dont use. Good thing i activated the feature of the phone that when it get stollen and replaced it with new sim card, it will automatically send message to my other mobile number with a warning that the phone might be stolen including its IMEI number. Will the NTC honor just a IMEI number together with the signed form? Need your advise on this. Many thanks.
…

Hello John, hmmm… Best if you can call the NTC direct to get advice on the problem – just be patient with the numbers (also, try to send an email to them – try the Yahoo one though as it is monitored more). Since the NTC form for lost/stolen phones will be notarized, maybe they can accept this as adequate proof of ownership. Good luck! Albert
…

thanks for the reply, can i also ask pdf copy of the form, will try my luck sending it to NTC.
…

For the love of fuck, the NTC site is still down. What, they forgot to pay their hosting fees? Oh well. Hi John, I’m away from my laptop at the moment – I’ll try to send it over tomorrow. -TrollBukol

Hi Troll, Read a lot from other peoples comment and your reply and I would also wish to ask that PDF form from NTC cause my sister’s phone got stolen thanks. I hope there’s an app out there that could track the phones exact location so I could personally get revenge on who ever did this to her.
…

Hello Wong, Greetings! Unfortunately, there is no app in the world that can track a phone; it simply does not exist. The Troll is sorry for your sister, lets just be happy that she didn’t get hurt. :-) The Troll will send over the form tomorrow. Good luck -Ben

Hi, I lost my samsung S3 yesterday, Is it possible to locate my phone? I might go to NTC to report it and have it blocked. Actually I was trying to locate it through Samsung Dive but unfortunately I can access the site. Also, can you send me the PDF form? Thank you.
…

Hello Ana, Greetings! First of all – it is next to impossible to locate your phone. There is no app in the world that can facilitate this, even the telcos will be hard put to locate handsets as they can only triangulate on a large area scale (meaning, they can say that the phone is within the Taguig area, but not specifically where). The Troll will send over the form tomorrow, since the NTC site is down, much to the Troll’s embarrassment. Good luck! -Roy

Hi, I am not quite sure if my phone is blocked or not. I am using this site to check it but it says my phone is clean, not lost or stolen. http://sndeep.info/en. Data (Edge or 3G) is totally working but the call and text is not. There is Operator logo (smart/globe) but no bar signal. Please help me confirm if my handset is blocked or not. My phone is from Saudi and I am using it here in the Philippines for almost 2 years now without any problem. Maraming salamat sa forum sa to… –Roman
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Hello Roman, Greetings! First things first: did you file a blocking request with the NTC already? -Joe
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Ho Joe, Hindi ako nagrequest to block the phone. I am still using it kasi. May signal problem kaya gusto ko malaman kung blocked ba ang status ng IMEI ko sa NTC. I am trying to isolate kung blocked ba sya o may hardware issue lang.. :( Thanks, Roman
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Hi Roman, Greetings! If the NTC has blocked your phone, then no SIM card from Globe and Smart+Sun will work on it. Its as simple as that. So most likely, you have a hardware problem. Hope this helps! -Joe

Hi. My S3 was stolen last Friday, thank God I read this thread kasi ngayon ko lang naisip na i-change ang mga passwords ng social network accounts ko.. puede bang wala munang Affidavit of Loss? Huhu, still hoping marecover ko ulit yung phone ko. Are there any devices na nkkpag track ng phone ^_^ Thanks! :)
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I mean upon submitting requirements for phone blocking to NTC, puede bang ung IMEI na lang muna and ID, puedeng wala munang Affidavit of Loss? Thanks
…

Hello Chel, greetings! The Troll is sorry for your loss – and yes, if you access your email and other social network accounts using your handset, then it would be very very good that you changed all your passwords to them already ;0) In any case – please submit all the requirements needed by the NTC as much as you can. Also, please stop entertaining the thought that you can still track your phone – this is next to impossible. Good luck! -Troll Bukol!

hi! thanks for your informative post.. my 3 month old iphone 5 got stolen at our salon last june 4. i immediately called globe to block my sim and the unit itself.. i gave them my imei and they told me that my phone will be useless and will not open even if the thief will charge it for a long time. i asked them if cellphone repair shops can unlock my phone but they said no repair shop can do that so the phone is really useless.. but i doubt it cause i see a lot of shops offering imei unlocking.. what do you think? should i still report it to ntc? i really want it to be useless to that thief! all i can say is ingat lagi kasi nagpapanggap na customer ang magnanakaw.. kitang kita sa cctv ang pagtakbo nya at pagsakay ng trike.. nahanap namin ang trike na nagsakay, pero sa harisson edsa sya nagpahatid.. it’s not a residential place kaya di na talaga namin mahanap.. thank you so much!
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Hello Jessica, thank you for sharing your experience here! Yes, most thieves really find ingenious ways to steal stuff, and they seem to target places where we feel most safe, in your case, inside a salon. Anyway, no need anymore to have the NTC block your phone – Globe already made this request with them in your behalf. As for the IMEI unblocking, only a very few people can do this – so not to worry so much, although, the Troll will see if it can launch an initiative targeting the NTC and the media to address phone repair people who provide this service, given that it is very illegal and it really promotes theft. Good luck and keep safe! -Jack

Hello Troll! My iPhone 5 was stolen just two nights ago. I’ve called 4 police districts and have gone to 2 police districts personally last night but unfortunately, they could do nothing to help. I don’t want to keep telling myself that my iPhone could still be found but I have a friend who used a trusted app called “iTracker” and found that my iPhone 5 is somewhere missing with someone at Talilong Street Caloocan just an hour after I had lost my phone. And then last night I had him track it again for $3 per tracking and found that my phone is at Marcela (Near Talilong Street.) The thief has my phone off but he/she turns it on sometimes, I know this because I try to call my number every 5 minutes, and if it can’t be reached, it would ring, but they wouldn’t pick it up.

I was wondering if you know any reliable trackers anywhere in metro manila, I already have the police department’s help if the true location is found.

I have all I need for my iPhone to be tracked. My IMEI CODE, My cellphone number, My Serial Number, My proof of ownership, even the plastic from my old sim card when I first bought my sim. All I need is a tracker and someone to track it, as I am financially and persistently willing to get my iPhone 5 back which I have owned for only less than half a year. Please do help me if you can.
…

Hello Tricia! Sorry for the late reply, the site got flooded with comments when its anti-spam system went down. Anyhoo – the Troll hates to be the bearer of bad news here, but the best you can really do is have your phone blocked. “Phone Trackers” are only exact down to a few hundred/thousand meters – meaning you really cant pin point where your phone is (truth be told, tracking services just provide false hope to people) – consequently, even if you know the general area where your phone is, the police will still not search the surrounding neighborhood. :-/ Hope this helps! -Gino